Employee Assistance Program

In-house counsellors would help those mentally distraught to cope with their problems and maintain productivity, said Mental Illness Awareness and Support Association (Miasa) president Anita Abu Bakar.

In the workplace, more and more employees are suffering from stress and burnout. They may also face personal issues which may affect their work performance, their health, absenteeism rates, focus and even levels of motivation. However, the stigma of meeting a mental health professional may be so bad that it causes the individual to suffer in silence. They may fear being judged by others or fear leaving a black mark on their employment history. In our EAP program, we dedicate a team of licensed counselors to consult individual employees, to meet outside of their workplace and to maintain the strictest confidentiality between counselor and client.


  • To improve the efficiency and productivity of the individual employee or the group at times of change

  • To improve job satisfaction and help retain loyalty of employees

  • To counsel staff who are undergoing personal matters, interpersonal relationship issues, redundancy, preparing for retirement, or facing burnouts

  • To create a happier and more harmonious workplace

  • To share information through talks on various psychological methods to improve well- being and to manage stress

  • To help the organization offer assistance and a friendly environment for their staff to seek mental help

Why it is good for your company


  • Research shows that companies with an EAP in place can save a lot on health costs, reduce levels of absenteeism and increase levels of productivity.

  • Employees would be more open to talk about their problems to a neutral third- party.

  • The sessions would remain private and confidential and case histories would not be shared unless required by law.

  • The management will receive a general quantitative report from us about the type of cases we have conducted so that further


* For more information or to arrange for a 1 - to - 1 consultation to understand your needs, please contact us at joyce@joycehue.com.my